Last updated: 30 May 2026
These Terms of Service govern the use of the Slovenia in a Day website and the booking of tours through the website.
The website Slovenia in a Day is operated by:
BT Group, Tim Bohorč s.p.
Štihova ulica 13
1000 Ljubljana
Slovenia
Email: info@sloveniainaday.com
Phone: +386 (0)41 482 345
By accessing the website, selecting a tour, submitting booking information, making payment, or using our services, you agree to these Terms of Service.
Slovenia in a Day allows visitors to select a tour, choose a date and time, provide required booking details, and pay for the tour through the website.
Tours may include pick-up and drop-off arrangements based on the information provided during booking.
To book a tour, you must provide the required booking information through the website, including your name, email address, phone or WhatsApp number, pick-up address, and any additional information requested or voluntarily provided.
You are responsible for ensuring that all information submitted during booking is accurate, complete, and up to date.
A booking is completed when the required booking information has been submitted, payment has been processed, and a confirmation email has been issued.
After completing a booking, you will receive a confirmation email.
The confirmation email may include booking details and links to reschedule or cancel the tour.
You are responsible for checking the confirmation email and contacting us as soon as possible if any booking information is incorrect.
Payment for tours is made by credit card through the Slovenia in a Day website.
All payments are processed through Stripe Payments.
A booking is not considered confirmed until the payment has been successfully processed and the booking confirmation has been issued.
By submitting payment, you confirm that you are authorized to use the credit card or payment method provided.
You may cancel your tour up to 24 hours before the scheduled tour start time or pick-up time.
If you cancel at least 24 hours before the scheduled tour start time or pick-up time, you are entitled to a refund.
If you cancel less than 24 hours before the scheduled tour start time or pick-up time, no refund will be provided.
If you do not appear at the agreed pick-up location at the agreed time, this will be treated as a no-show, and no refund will be provided.
Refunds, when applicable, will be processed through the original credit card payment method used on the website through Stripe Payments.
If the confirmation email includes a rescheduling link, you may use it to request or manage a change to your booking.
Rescheduling is subject to availability.
A request to reschedule less than 24 hours before the scheduled tour start time or pick-up time may be refused.
You must provide a correct and complete pick-up address when booking.
If your drop-off location is different from the pick-up address, you should provide it in the booking form.
The driver will let you know when they arrive at your hotel or agreed pick-up location.
You are responsible for being ready at the agreed pick-up time and location. Delays caused by late arrival, incorrect address details, or failure to respond to contact attempts may reduce the duration of the tour or be treated as a no-show.
By booking a tour, you agree that:
Tours may involve road travel, walking, stops at public places, outdoor locations, changing weather conditions, traffic, crowds, steps, uneven surfaces, and other normal conditions connected with tourism and travel.
By participating in a tour, you acknowledge that travel and sightseeing involve some level of personal responsibility and ordinary risk.
You are responsible for deciding whether the tour is suitable for your personal health, fitness, mobility, and comfort level.
You must follow all reasonable safety instructions provided by the driver, guide, venue staff, local authorities, or Slovenia in a Day representative.
You are responsible for your personal belongings during the tour. Slovenia in a Day is not responsible for loss, theft, or damage to personal belongings unless caused directly by our proven fault.
You must not participate under the influence of alcohol, drugs, or any substance that may affect your safety, judgment, behavior, or ability to follow instructions.
We reserve the right to refuse participation, end participation, or remove a participant from a tour if the participant behaves dangerously, disruptively, unlawfully, abusively, or in a way that may negatively affect the safety, comfort, or enjoyment of others. In such cases, no refund will be provided.
Tours may be affected by weather, traffic, road closures, public events, safety conditions, delays, or other circumstances outside our reasonable control.
Slovenia in a Day may adjust the route, timing, order of stops, itinerary, pick-up time, or tour format when reasonably necessary for safety, operational, traffic, weather, or service reasons.
We will make reasonable efforts to provide the tour as described, but exact timing and route details may vary depending on real conditions on the day of the tour.
Slovenia in a Day may cancel, reschedule, or modify a tour if it is not possible, safe, legal, or reasonable to provide the tour as planned.
This may include cancellation or changes due to weather, traffic, road closures, vehicle issues, safety concerns, illness, emergency, public events, or other circumstances outside our reasonable control.
If Slovenia in a Day cancels a confirmed tour before it begins, we will contact you using the contact information provided during booking and offer either an alternative date or a refund.
To the fullest extent permitted by applicable law, BT Group, Tim Bohorč s.p. is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website, the booking process, or participation in a tour.
Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
Slovenia in a Day is not responsible for delays, inconvenience, additional costs, missed plans, or changes caused by incorrect information provided by the customer, late arrival, failure to attend, weather, traffic, road conditions, public events, authority decisions, or other circumstances outside our reasonable control.
You agree to use the Slovenia in a Day website only for lawful purposes.
You must not misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use the website in a way that may damage the website, business, or other users.
We make reasonable efforts to keep the website available, accurate, and up to date.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may update, modify, suspend, or discontinue any part of the website at any time.
All content on the Slovenia in a Day website, including text, layout, graphics, images, design elements, branding, and other materials, is owned by or licensed to Slovenia in a Day unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or use website content for commercial purposes without prior written permission.
Use of the Slovenia in a Day website and booking services is also governed by our Privacy Policy.
By using the website or submitting booking information, you acknowledge that personal information will be handled as described in the Privacy Policy.
The website uses Stripe Payments for credit card payment processing.
Third-party services may have their own terms, policies, and practices. Slovenia in a Day is not responsible for services, systems, or policies controlled by third parties.
We may update these Terms of Service from time to time.
Any updated version will be published on the Slovenia in a Day website with a new “Last updated” date.
Continued use of the website or booking of a tour after updated Terms of Service are published means that you accept the updated Terms.
These Terms of Service are governed by the laws of the Republic of Slovenia.
Any disputes arising from or related to the website, bookings, payments, cancellations, refunds, or tours shall be subject to the jurisdiction of the competent courts in Slovenia.
For questions about these Terms of Service, bookings, cancellations, refunds, or tour participation, please contact:
BT Group, Tim Bohorč s.p.
Štihova ulica 13
1000 Ljubljana
Slovenia
Email: info@sloveniainaday.com
Phone: +386 (0)41 482 345